Members of the Chartered Institute of Journalists now enjoy and enhanced 24 hour advice line. Until recently the advice line only dealt with legal issues. We have now improved that service to include tax and counselling as well.

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This enhanced CIoJ member benefit includes:

Legal Advice

Members may ring for advice, 24 hours a day, seven days a week, 365 days a year, on any matter relating to UK and European law.

The advice line is staffed by Solicitors and Barristers specially selected for their skill in explaining complex legal matters in everyday language. They are able to provide specialist knowledge in the areas of employment, personal injury, medical negligence, property, contract disputes and consumer law to name but a few.

Where they do not have the skills in-house, they will call on a specialist panel of Lawyers and, for European legal advice, Lawyers in sister offices across Europe.

Confidential advice is available over the phone on any personal legal issue, under the laws of any European Union country, the Isle of Man, Channel Islands, Switzerland and Norway.

Advice about the law in England and Wales is available 24 hours a day, seven days a week.

Legal advice for the other countries is available 9am – 5pm, Monday to Friday, excluding public and bank holidays. If you call outside these times, staff will call you back.

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Tax Advice

This personal tax helpline provides confidential advice on any tax matters affecting your personal UK and EU Tax affairs. This includes advice on self assessment, tax credits, inheritance tax amongst a host of other personal taxation issues.

The Commercial tax helpline provides confidential advice on all UK business tax issues ranging from advice on VAT and business tax through to pay roll matters.

The service covers all aspects of the following taxes: Income Tax; Capital Gains Tax; Inheritance Tax; Corporation Tax; Capital Allowances; Stamp Duty/Stamp Duty Land Tax; National Insurance (classes 1,2,3 and 4).

As well as payroll taxes including: Statutory Maternity/Paternity Pay; Statutory Sick Pay; Benefits in Kind; Employment status.

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Our service includes advice on handling HMRC formal enquiries both from a tactical and a technical perspective; however we do not undertake tax planning, give advice on state benefits other than whether individual benefits are taxable or complete returns and review documentation on behalf of callers.

From a VAT perspective, we do not advise on excise duties (duty on cigarettes, alcohol and tobacco) and Import/export duties.

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We will provide you with a confidential counselling service over the phone. Experienced counsellors are available to discuss any issue and offer completely confidential support and advice at a time that suits you. Some of the concerns they deal with include stress, anxiety, depression, health related issues, relationship breakdown and bereavement. They are also able to provide all kinds of information and can offer referral to relevant professional or voluntary bodies which offer help and support.

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Health & Medical

The Medical Advice information helpline can provide non-diagnostic advice and a qualified nurse to talk through any problems with you. Nurses will provide information about all types of surgical and medical procedures, health issues such as MMR and complementary therapies. From their extensive database, they can fax or post information sheets on over 400 medical conditions. Health Advisors can also offer you assistance with a diverse range of health related issues. These include anything from diet and exercise, to reducing alcohol consumption and giving up smoking. Where necessary they will prepare plans for callers to follow, and the caller can then ring back to discuss their progress.

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Identity Theft

You can access the identity theft support service through the identity theft helpline. You will be assigned a personal caseworker who will give you telephone advice and a personal action plan to help regain your identity.

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Members should contact Head Office for contact details.






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